Player Protection

At High Roller Casino we put player safety first. Our High Roller Casino Responsible Gambling approach sets clear principles to help you play within your limits and protect your wellbeing. We commit to straightforward tools, transparent rules and timely support so players can enjoy gambling without harm. If you ever need to slow down, take a break or seek advice, our systems and team are here to help you act quickly and responsibly.

Player protection principles

We focus on preventing harm, promoting informed choices and responding quickly when a player needs help. Our policies are designed to make risks clear, to encourage responsible behaviour and to provide practical options for anyone who wants to control their activity. We treat signs of problem gambling seriously and act in a supportive, non-judgemental way.

Tools to manage gambling activity

Deposit limits

Players can set daily, weekly or monthly deposit limits to control how much they add to their account. Limits take effect immediately when reduced and a 48-hour cooling-off applies when increasing or removing limits to prevent impulsive changes.

Loss limits

Loss limits let you cap how much you can lose in a chosen period. Setting a loss limit helps maintain budgeting discipline and gives a clear boundary for responsible play.

Time-outs and session limits

Short time-outs are available for 24 hours or up to 7 days to step away temporarily. Session timers and optional reminders help you keep track of how long you play and encourage regular breaks.

Self-exclusion

You can choose fixed exclusions (2, 3 or 6 months) or an indefinite exclusion. Fixed exclusions reopen automatically while indefinite exclusion requires a formal reactivation request and a seven-day cooling-off period before access is restored.

Recognising signs of problematic behaviour

Look out for chasing losses, playing longer than intended, borrowing to gamble or neglecting responsibilities. Sudden changes in mood, sleep or finances may also indicate a problem. If these signs appear for you or someone you care about, consider using our tools or seeking professional help.

Guidance for staying in control

Set clear limits before you start, stick to a budget, use deposit and loss controls, and take regular breaks. Avoid gambling when stressed or impaired and keep gambling as a form of entertainment, not a way to solve financial issues. Discuss concerns with friends or trusted contacts to get perspective.

Professional help and support organisations

If you need further support, contact trained counsellors and support services specialising in gambling-related issues. We provide links and contact information for recognised help organisations so you can reach professional assistance quickly and confidentially. If you need immediate help, please use those resources without delay.