Privacy Policy

We are High Roller Casino and this Privacy Policy explains how we collect, use and protect your personal information when you use our services. The page sets out the types of data we gather, why we process it, and the safeguards we apply. It also explains cookies and tracking technologies, your rights to access, correct or delete data, and how we share information with service partners. Please read this policy to understand our practices and how to contact us about your privacy choices.

Types of data we collect

We collect three main categories of information: personal data, technical data and transactional data. Personal data includes name, date of birth, contact details and identity documents used for verification. Technical data covers device identifiers, IP addresses, browser type and interaction logs. Transactional data records deposits, withdrawals, bets, game history and payment details. We only collect data necessary to provide our services, comply with legal obligations and prevent fraud.

How we use information

We use data to operate accounts, process payments, verify identity, maintain security and provide customer support. Information also helps us detect and prevent fraud, comply with legal and regulatory requirements, and resolve disputes. Where required, we use aggregated or anonymised data for internal analysis and product improvements. We do not use your data for unrelated purposes without obtaining consent where the law requires it.

Data protection and security

We apply technical and organisational measures to protect your data against unauthorised access, loss or alteration. Measures include encryption, access controls, secure storage and regular security reviews. Access to personal information is limited to authorised staff and trusted service providers who need the data to perform their roles. If we become aware of a security breach affecting your personal data, we will follow applicable notification procedures.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, maintain sessions, remember preferences and analyse site performance. Some cookies are essential for functionality, while others are used for analytics and optional marketing features. You can manage cookie preferences through your browser or our cookie settings tool. Blocking certain cookies may affect the site’s functionality.

User rights

Access

You may request access to the personal data we hold about you. We will provide a copy of your information subject to verification and any legal exemptions. Access requests help you review what we process and why.

Correction

If your personal data is inaccurate or incomplete, you can request correction. We will update records promptly after verifying the requested changes. Keeping your details current helps with account security and transaction processing.

Deletion

You may request deletion of your personal data where we have no legal basis to retain it. Some data must be retained for a period to meet legal, regulatory or anti-fraud obligations; in such cases we will restrict processing instead of deletion where required.

Data sharing and third parties

We share personal information with service providers who support our operations, such as payment processors, identity verification services and fraud-prevention partners. We also share data with authorities when required by law. All third parties are contractually bound to protect data and may only process it for the purposes we specify. We do not sell your personal data.

Updates to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through the site or by other available contact methods. Continued use of our services after updates means you accept the revised policy, so we recommend reviewing it periodically.